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SHIPPING INFORMATION

All prices include the product and the packaging to ship it. All shipping costs are FedEx Priority Overnight prices and are calculated based on the recipient’s address. We ship cooked product that has been quick frozen. We use special gel packs (re-useable) and a special cooler and foam keep the product frozen. We can only ship overnight for the safety of the product.
We ship Monday and Wednesday ONLY! Orders taken Monday, Tuesday, Wednesday, Thursday, Friday, Saturday, or Sunday will ship on the following Monday or Wednesday, to arrive the day after it is shipped. FedEx tracking is available for your convenience and an email will be sent once the package has shipped and then when it has been received.  Please be available to receive the package as we ship FedEx overnight, “No Signature Required”, or the product might spoil. In any event, we will not be responsible if no one is available to receive it.

PRODUCT HANDLING

Once the package is received, open it up immediately, and put all the contents in the freezer until ready to serve.
Take the product out of the freezer 30 minutes prior to serving and leave out to thaw.
Unwrap the product and lay it flat on a cookie sheet. Place in 350 degree oven for approximately 15 minutes (ovens vary so watch carefully) until heated to 160 degree internal temperature. Take out of the oven and let sit for 3 minutes and it is ready to serve. Enjoy!